Microsoft Dynamics 365 · ERP & AI
Connect finance, supply chain and commerce with Copilot and purpose-built AI agents. MetaDynamic brings the process expertise, implementation discipline and ongoing support to make your next move work.
ERP consulting · Implementation · AI enablement · Support
A stronger ERP foundation
A successful ERP programme changes how work gets done. Start with the decisions, processes and handovers that matter to your business.
Bring financial processes, reporting and operational context together, so teams can examine exceptions and make informed decisions.
Align purchasing, inventory, production and fulfilment around reliable data and clearly owned business processes.
Choose useful agent scenarios, agree the controls and measure the change in everyday work before scaling.
Choose your platform
Business Central and the enterprise Finance and Supply Chain applications serve different needs. We help assess fit before you commit.
Strengthen accounting, financial planning, cash visibility and reporting across your organisation. Define a consistent financial model before extending it with AI.
Explore FinanceConnect procurement, inventory, manufacturing and warehouse operations. Build a practical response to changes in demand, supply and production capacity.
Explore Supply ChainBring finance, purchasing, sales and inventory into one business management solution. Select the right edition and extensions around your operating model.
Explore Business CentralConnect digital and physical retail journeys with shared products, pricing, inventory and order processes. Plan Store Commerce and ecommerce around the customer experience.
Explore CommerceOrganise core HR processes and employee information. Define the handoffs between HR, finance, payroll providers and your wider business systems.
Explore Human ResourcesConnect your ERP roadmap with Dynamics 365 Sales and Customer Insights – Journeys. Keep customer, order and campaign processes aligned through a defined integration design.
Explore Dynamics 365 SalesExplore Customer InsightsCopilot & purpose-built agents
Move from broad AI ambition to specific business tasks, with accountable owners, appropriate permissions and visible outcomes.
Assess the Account Reconciliation Agent in Dynamics 365 Finance to help identify mismatches and support exception review during the financial close.
Agree account scope, reviewer ownership and the evidence required to resolve an exception.Evaluate supplier communications within the Procurement Agent for purchase-order follow-ups and vendor updates in Dynamics 365 Supply Chain Management.
Set communication boundaries, access rights and escalation rules before enabling actions.Explore Sales Order Agent for turning customer email requests into quotes and orders. Design the review steps around your commercial policies.
Designated users review outgoing messages; configuration, licensing and regional availability apply.Agent capabilities vary by product, version, region and licence. Account reconciliation and supplier communications are documented by Microsoft as production-ready preview features. We validate current availability, capacity and deployment requirements during assessment.
Agents, business applications and orchestrated workflows
Governed data, semantic models and business reporting
Finance · Supply chain · Commerce · People
A connected Microsoft ecosystem
Extend ERP with the Microsoft services that support your business case. Integration design still matters: data ownership, identity, latency and recovery must be explicit.
MetaDynamic services
One connected delivery plan for processes, data, technology and the people who use it.
Evaluate product fit, business priorities, current-system gaps and a phased investment roadmap.
Translate agreed processes into a maintainable configuration, with clear ownership and acceptance criteria.
Plan master-data cleanup, transformation, reconciliation and rehearsed cutover from legacy systems.
Connect business applications and external systems with monitored interfaces and recoverable failure paths.
Assess eligible use cases, prepare environments and validate behaviour, permissions and review controls.
Support users, manage issues and releases, and prioritise improvements against agreed service arrangements.
Implementation with evidence
We structure the programme around decisions and deliverables, so progress is visible beyond a project status meeting. Each phase has an owner, a review point and a reason to move forward.
Agree scope, stakeholders, process priorities and measurable objectives.
Define the solution, data model, controls and integration boundaries.
Configure the platform and develop only justified extensions.
Cleanse, rehearse and reconcile data before the final cutover.
Test business scenarios, train users and confirm readiness.
Stabilise the release and manage a prioritised improvement backlog.
Measure the business value
Agree what success means for your organisation. We use baseline measures and agreed targets rather than borrowed ROI promises.
Measure elapsed close time and the effort spent resolving reconciliation exceptions.
Track delivery performance against a consistent definition and an agreed baseline.
Review stock movement, slow-moving items and the cost of holding inventory.
Count the handoffs, re-entry and exceptions within a selected business process.
Baseline → Agreed target → Measured outcome · Include software, delivery, adoption and ongoing operating costs in the investment case.
Your questions, answered
Microsoft Dynamics 365 includes business applications for finance, supply chain, commerce and human resources. Business Central provides an integrated business management option for small and midsize organisations. The right combination depends on your processes, scale and operating model.
Agentic ERP uses AI agents to carry out defined tasks within business processes. It combines business context, permitted actions and oversight. It does not mean every ERP decision should be autonomous: permissions, exception handling, review and monitoring remain part of the design.
Assess process complexity, legal entities, production and logistics requirements, reporting, integrations and the future operating model. Business Central often fits small and midsize organisations; Finance and Supply Chain Management address more complex enterprise needs. A fit assessment should precede a licensing decision.
Do not assume every capability is included. Availability, prerequisites, capacity and commercial terms differ by product, environment, geography and feature. Some agents are preview capabilities, and some use consumption-based capacity. Confirm the current Microsoft licensing and deployment requirements for your selected scenario.
We assess the systems, data owners, supported connectors and interfaces before defining an integration approach. The plan covers identity, validation, latency, monitoring and recovery. Existing systems do not need to be replaced solely to introduce a new ERP capability.
Scope, process complexity, data quality, integrations, rollout locations and user readiness determine the plan. Start with an assessment that produces phased deliverables, assumptions, responsibilities and a cost range. Dates and commitments are agreed for the specific programme rather than promised as a universal package.
Make your next move
Tell us where your business is today, what needs to change and what success should look like. Let’s define the right next step.