MICROSOFT DYNAMICS 365

Business Central.
Connected operations.

Connect finance, sales, inventory and operations with Dynamics 365 Business Central. MetaDynamic helps you implement, integrate and support a solution shaped around your business.

Implementation · Integration · Support

BUSINESS CENTRAL OVERVIEW

One connected view.
More confident decisions.

Microsoft Dynamics 365 Business Central brings finance, sales, purchasing and inventory into one connected business management solution.

MetaDynamic helps you plan, implement and integrate Business Central around your processes—with data migration, team training and ongoing support.

BUSINESS CENTRAL CAPABILITIES

Business Central capabilities

Explore the capabilities that connect your teams, simplify everyday work and bring your business information together.

Finance and costing

Connect accounting, budgets and payments in Dynamics 365 Business Central, with a clearer view of cash flow and financial performance.

Apply incoming payments to customer accounts and reconcile invoices.
Review vendor payments, due dates and available discounts.
Manage budgets, costs and financial reporting in one place.

Reporting and analytics

Bring financial and operational information together in Business Central to monitor performance and support everyday decisions.

Analyse business data with Microsoft Excel integration.
Track key performance indicators and general ledger trends.
Explore dashboards and reporting through Power BI integration.

Order processing

Connect sales orders, purchasing and inventory in Business Central, with approval workflows that support consistent order management.

Create purchase orders and invoices to track costs and payables.
Use approval workflows to control purchasing and expenses.
Manage vendor pricing, discounts and payment terms.

Sales and customer management

Connect sales and accounting in Business Central to manage customer relationships and follow the process from quotation to payment.

Track customer contacts, interactions and sales opportunities.
Manage quotes, orders and invoices with connected customer data.
Maintain agreed prices, discounts and customer payment terms.

Warehouse management

Connect inventory and warehouse processes in Business Central to improve stock visibility and coordinate daily fulfilment activities.

Organise warehouse locations, bins and put-away processes.
Coordinate picking, replenishment and inventory counting.
Extend warehouse workflows as your operational needs evolve.

Resource and project management

Plan projects, resources and budgets in Business Central, with connected information to help teams track progress and costs.

Create and track customer projects with job costing and reporting.
Plan resource capacity and monitor usage and profitability.
Manage project budgets and review costs against your plans.

Service management

Connect service orders, customer contracts and billing in Business Central to coordinate work and keep service information organised.

Manage service contracts and agreed service requirements.
Plan service work, resources and materials together.
Track service items, orders and related invoicing.

Manufacturing

Connect production planning, materials and financial information in Business Central to support manufacturing operations and cost visibility.

Coordinate production planning, scheduling and inventory.
Track material consumption and machine or employee activities.
Manage production methods, scrap and subcontracted work.

IMPLEMENTATION & SUPPORT

Business Central implementation & support

Plan, implement and evolve Microsoft Dynamics 365 Business Central with MetaDynamic—from data migration and team training to integration and ongoing support.

COPILOT & AGENTIC AI

AI that works with
your Business Central data.

Explore built-in Copilot and custom AI agents for everyday ERP tasks. MetaDynamic helps scope the use case, connect the right data and plan a controlled rollout.

Copilot in Business Central

Help users find records and build analysis views using natural language. We assess the built-in features available in your environment.

Copilot Studio & agentic AI

Design agents for order enquiries, inventory checks and guided tasks, using configured Business Central connectors or supported APIs.

Azure AI & natural language processing

Extend projects with language detection, entity extraction and document processing through separately configured Azure services.

Controlled actions & human review

Define data access, approval steps and escalation rules before agents take action. Start with a focused pilot and measurable outcomes.

Availability depends on your Business Central version, region and language. Custom agents and Azure services require configuration and may carry additional charges.

FROM QUESTION TO ACTION

Your teamsAsk a question or request a task

Copilot Studio agentsUnderstand intent · coordinate tools

Business CentralPermitted data · configured actions

Azure AI & NLP + Integration services

POWER PLATFORM & ANALYTICS

Connect your apps.
Put your data to work.

Extend Dynamics 365 Business Central with Power Apps, Power Automate, Power BI and Microsoft Fabric—designed around your business processes and reporting goals.

Business CentralConnected processes & governed data

AppsAutomationAnalytics

Power Apps

Build focused business apps

Create role-specific interfaces for field teams, operations and approvals using connected Business Central data.

Power Automate

Connect everyday workflows

Coordinate approvals, notifications and record updates through configured flows and Business Central connectors.

Power BI

See performance clearly

Create finance, sales and inventory dashboards. Embed relevant reports in Business Central for accessible, contextual insight.

Microsoft Fabric

Bring enterprise data together

Combine Business Central data with other sources using planned ingestion, including Dataflow Gen2, for shared analytics.

For more complex integrations, Azure Logic Apps can coordinate connected services. Connector licensing, data access, refresh schedules and Fabric capacity are scoped as part of your project.

LICENSING & PROJECT PLANNING

Choose the right Business Central plan.

Match licences to your users and required capabilities. We help separate subscription costs, implementation work and optional integrations before you commit.

Essentials

Core business management

For teams managing finance, sales and operations.

Financial management
Sales, purchasing and inventory
Projects and warehouse processes

A starting point for core ERP requirements.

Premium

Manufacturing & service

Everything in Essentials, with additional operational capabilities.

Includes Essentials capabilities
Manufacturing management
Service management

For organisations needing production or service functionality.

Team Members

Limited user access

For users who need selected read, approval and update rights.

Read business information
Approve permitted workflows
Update selected information

Limited rights; not a substitute for a full user licence.

Copilot is included with Essentials and Premium; agent usage requires Copilot Credits. Power Platform, Power BI, Fabric and Azure licensing or capacity depend on your solution. Pricing varies by market and commercial terms. View Microsoft licensing guidance →

YOUR QUESTIONS, ANSWERED

Business Central FAQs

Practical answers to help you plan your ERP, AI and analytics project.

What does a Business Central implementation project include?

A typical scope covers process discovery, configuration, data migration, integrations, testing, user training and go-live support. MetaDynamic defines the deliverables, responsibilities and acceptance criteria with your team before delivery begins.

Can we migrate from an existing ERP or accounting system?

Migration starts with reviewing your current data, processes and customisations. We agree which records to move, map fields, validate trial imports and plan the cutover. The approach and timeline depend on data quality and project scope.

How is built-in Copilot different from a Copilot Studio agent?

Built-in Copilot assists with supported tasks inside Business Central, such as finding records and creating analysis views. Copilot Studio is used to build custom agents that connect to permitted data and configured actions. Custom agents require separate setup and applicable usage capacity.

Can AI agents create or update Business Central records?

Configured agents can use supported connector actions or APIs to access Business Central online. The available operations depend on the connection, permissions and tools you expose. For sensitive actions, we can design approval steps, human review and monitoring into the workflow.

How do Power Apps and Power Automate connect to Business Central?

The Business Central connector provides access to supported data and actions. Power Apps can provide tailored user interfaces, while Power Automate coordinates workflows. Your project must account for permissions, API availability, connector licensing and the required integration design.

Can Power BI and Microsoft Fabric use Business Central data?

Power BI can read Business Central data and show reports within the ERP. Microsoft Fabric can ingest Business Central data through supported routes such as Dataflow Gen2, then combine it with other sources. We scope data models, refresh frequency, access controls and licensing.

Which Business Central licence do we need?

Essentials covers core business management. Premium adds manufacturing and service management. Team Members offers limited access for eligible tasks. We review your user roles and capability needs, then identify additional requirements for agents, analytics and integrations.

How are cost, timeline and ongoing support agreed?

Cost and delivery time depend on users, entities, data migration, integrations and customisation. Share your current systems, priority processes and target outcomes with MetaDynamic. We can define a phased scope and discuss training, support coverage and service expectations.

Business Central.
Connected operations.

One connected view.
More confident decisions.